Hi,
We do not use moldy or spoiled fruit. The dark or black spots you noticed can occur naturally and may come from dried or underdeveloped portions of the fruit, as well as factors such as insect contact or heavy rainfall during the growing process. These visual variations are not uncommon in real fruit and do not necessarily indicate mold.
That said, we understand that appearance is important, and we only source Grade A berries. If any product does not meet expectations, we take it seriously.
Our quality control team has reviewed the batch, and our customer service team has already issued a refund.
Kind regards,