FAQ

What is the estimated delivery time?

1. Vancouver warehouse:

B.C. and Alberta: 3-5 business days

The rest of Canada: 5-8 business days

USA: 6-10 business days

Please note that we are not responsible for delays caused by couriers or customs clearance.

2. Seattle warehouse:

US domestic shipping only

2-6 business days

Why am I seeing "Shipping not available" at checkout?

1. You may have added a product unavailable in your country. Please review product availability on product page.

2. We currently have a 90 lb weight limit on online orders. For orders over 90 lbs, please email inquiry@vfdfood.com for a shipping quote.

Why am I seeing two shipping charges?

We will automatically select products from your country's warehouse to fulfill your order whenever they are in stock. However, sometimes you may add products that are only available in another warehouse, along with products from your local warehouse.

Why are your prices so competitive compared to other vendors?

We believe healthy food options should be accessible to all. Our in-house production team works around the clock to deliver high-quality, affordable products. We provide professional services globally in superfood ingredient supply, private labeling, and custom manufacturing, and are committed to working closely with clients to achieve their business goals.

What is freeze-dried fruit?

Freeze-dried fruit is fruit that has undergone vacuum freeze-drying technology. This process offers several advantages over other preservation methods:

  • Nutrient retention: Freeze-drying preserves the vitamins, minerals, and other essential nutrients better than other drying methods, making the fruits a healthier snack option.
  • Natural flavor retention: This method retains the natural taste and flavor of the fruits, offering an authentic, fresh taste experience.
  • Extended shelf life: Freeze-dried fruits last longer due to low moisture content, which prevents spoilage.
  • Lightweight and convenient: Freeze-dried fruits are easy to carry, making them ideal for hiking, camping, and travel.
  • Rehydration quality: Freeze-dried fruits regain much of their original texture and shape when rehydrated, making them versatile for cooking and baking.

How do I store freeze-dried fruit?

Proper storage is essential to maintain the quality and shelf life of freeze-dried fruit. Here are some guidelines:

  • Container: Store freeze-dried fruit in our resealable bag or an airtight container to prevent moisture and air exposure.
  • Cool, dry place: Keep the container away from direct sunlight and heat.
  • Avoid moisture: Ensure the storage area is free from humidity to prevent spoilage.

How to use freeze-dried fruits and vegetables?

Freeze-dried fruits and vegetables, as well as their powders, can be used in a variety of ways:

  • Snacking: Enjoy them as a healthy, convenient snack.
  • Smoothies and shakes: Add powders to smoothies for extra nutrition and flavor.
  • Baking: Incorporate them into baked goods like cakes, muffins, and cookies.
  • Cereal and oatmeal topping: Sprinkle on cereal or oatmeal for added flavor and texture.
  • Salads: Use them to enhance the flavor and nutritional value of salads.
  • Yogurt or ice cream topping: Add a crunchy, fruity twist to yogurt or ice cream.
  • Infusions: Use fruit powders to infuse beverages like teas or cocktails.
  • Sauces and dressings: Incorporate into sauces and dressings for natural flavor and color.
  • Garnish: Add a colorful and flavorful garnish to dishes.

Why use our superfood ingredients?

Our ingredients offer cost-saving, quality-improving, and better-tasting experiences.

Why are freeze-dried fruits more expensive than fresh fruits?

VFD's freeze-drying process removes over 95% of moisture. One pound of freeze-dried fruit is made from over ten pounds of fresh fruit.

Can freeze-dried fruits be eaten as a snack?

Yes! Freeze-dried fruits are light, portable, and healthy, making them a great snack option. They can be enjoyed on their own or mixed with nuts, seeds, and granola.

How do you rehydrate freeze-dried fruits?

Rehydrating freeze-dried fruit is simple:

  1. Choose your liquid: Use water, fruit juice, or another liquid.
  2. Pour the liquid: Place the freeze-dried fruit in a bowl and cover with liquid.
  3. Wait: Let the fruit sit for a few minutes to rehydrate.
  4. Check texture: Once rehydrated, use the fruit as desired.

How long do freeze-dried fruits last?

Freeze-dried fruit can last up to 25 years when properly stored in an airtight container in a cool, dry place. Our current pouch provides a 3-year shelf life for fruits and veggies, and a 2-year shelf life for products containing dairy ingredients.

Can freeze-dried fruit be used in recipes?

Yes, freeze-dried fruit is great for smoothies, baked goods, granola bars, and more. It adds a burst of flavor and texture to any recipe.

Is freeze-dried fruit healthy?

Yes, freeze-dried fruit retains up to 97% of its original nutrients. It’s low in calories, high in fiber, and packed with vitamins, minerals, and antioxidants.

What is freeze-drying technology?

Freeze-drying, or lyophilization, removes moisture from frozen products through sublimation, where ice changes directly from solid to gas. This method preserves structure, taste, and nutritional value, extending the shelf life of perishable items without refrigeration.