Shipping policy
Where do you ship to?
We currently ship across Canada, excluding Yukon, the Northwest Territories, and Nunavut. If you need assistance with shipping to these areas or to the U.S., please contact us.
Local customers are also welcome to pick up their orders at our factory:
5498 267th Street, Langley, BC, Canada
How do you ship the products?
- Within Canada: Canada Post, UPS, or Purolator
How long will it take to receive my order?
All orders ship from our B.C. warehouse, unless otherwise noted.
Please allow 1–3 business days for order processing before shipment under normal conditions. Processing and shipping times may be longer during holidays. Returns or refunds will not be accepted due to shipping delays. We kindly ask that you plan accordingly.
Canada
- B.C. & Alberta: 3–7 business days
- Yukon, Nunavut, and Northwest Territories: Suspended.
- Rest of Canada: 5–10 business days
Please note that we are not responsible for delays caused by couriers.
Why am I seeing “Shipping not available” at checkout?
We currently have a 90 lb weight limit on online orders.
For orders over 90 lbs, please email inquiry@vfdfood.com for a custom shipping quote.