Hi there, thanks for snacking on our Mango! We’re glad you like the taste, and we’re really sorry about the inconsistency you experienced—some pieces shouldn’t be under-dried. That isn’t our standard.
Could you email us at inquiry@vfdfood.com with your order number and lot number (on the label)? We’ll make it right with a replacement or refund, and we’ll use your feedback to tighten our quality checks.
Thanks for helping us improve!
—Vancouver Freeze Dry Team